Delivery

We've tried to explain everything below, but if you've still got a question please send us an email and we will reply as quickly as we can.

Where do you deliver?
We would love everyone, the world over, to be able to order Jane Fardon Cosmetics. However, at the moment that is not a reality for us, though we are working on it.

We currently deliver to:
UK, BFPO, Channel Islands and Isle of Man
Europe: Andorra, Austria (EU), Belgium (EU), Cyprus (EU), Denmark (EU), Finland (EU), France (EU), Germany (EU), Gibraltar (EU), Greece (EU), Hungary (EU), Iceland, Ireland (EU), Italy (EU), Luxembourg (EU), Malta (EU), Monaco (EU), Netherlands (EU), Norway, Portugal (EU), Spain (EU), Sweden (EU) and Switzerland

The Rest of the World: Australia, Bahamas, Bahrain, Barbados, Brazil, Cayman Islands, Chile, Egypt, Falkland Islands, Fiji, Greenland, Hong Kong, Israel, Jamaica, Japan, Malaysia, Malta, New Zealand, Peru, Saudi Arabia, Singapore, UAE, South Africa, USA and Canada.

How much does delivery cost?
We have tried to keep the delivery costs as low as possible.

Postage is free for orders over £35 (incl VAT) with first class delivery to a UK address.

UK, CI, IOM, BFPO order under £35 (3-5 working days) £4.50

UK, CI, IOM, BFPO order £35 or more (3-5 working days) Free

Europe (4-6 working days) £9.00*

Rest of the World (6-12 working days) £12.00**

Please note that weekends and Bank Holidays are not classed as working days.

* £15.00 for demonstration pack.
** £25.00 for demonstration pack.

Can you guarantee delivery times?
Unfortunately, we cannot guarantee delivery by the timescales shown above. Occasionally events beyond our control prevent this from happening. At times we may even be the ones at fault for the delay. If we know delivery is going to be held up, we will email you straightaway to say sorry, explain what has happened and give you an estimated date for delivery.

Can I send it to another address, other than mine?
Yes, you just need to change the delivery address at the checkout.

However, an order can be delivered to one address only. If you require to send orders to multiple addresses you will need to place a separate order for each address.